Shipping & Returns Policy

Shipping

At Medusa X, we ship worldwide. Please note that shipping availability, delivery times, and costs may vary depending on current world events, international trade regulations, and customs laws that are beyond our control.

Estimated Delivery Time: Orders are typically delivered within 10-12 days from the date of purchase under normal circumstances. However, delivery times may be longer due to customs clearance procedures, new import/export regulations, local postal delays, or unforeseen global events.
Shipping Cost: Shipping costs are calculated at checkout and may vary depending on your location, applicable customs duties, taxes, and current international shipping regulations. Any additional customs fees or import duties imposed by your country are the responsibility of the customer.
Tracking: Once your order has been dispatched, you will receive a confirmation email with your tracking details.

Please note: Medusa X reserves the right to adjust shipping timelines and costs at any time in response to changes in international shipping conditions, customs laws, or world events. We will always do our best to communicate any significant changes to our customers.

Returns Policy

Your satisfaction is important to us. We accept returns under the following conditions:

The return request must be made within 7 days of delivery.
Items must be returned in their original condition — unworn, unwashed, and free from any damage, stains, or uncleanliness.
Items that do not meet these conditions will not be accepted for return.